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ABOUT US

Empowering Futures, Transforming Lives

Resilient People was founded on the belief that global talent is evenly distributed, but opportunity is not.

Our Story

In 2023, we set out to prove our key hypothesis:

  • We can consistently find and train resilient sales talent from displaced and host communities in low-income countries
  • This talent can deliver real commercial value at a level expected by elite B2B clients

Resilient People selects, trains, and develops apprentice SDRs through a standardized training-to-employment pathway. Our model prepares high-potential talent for success in global commercial roles and provides companies with dependable, skilled SDR support. As a cross-regional talent engine, we continue to scale our impact while delivering consistent value to clients across markets.

Mission and Vision

We are rooted in our mission, vision, and values. They shape our work culture and partnerships, guide our decision-making processes, and reflect our core principles while leading us into the future:

Vision

To enrich and dignify the lives of 1 million displaced and host-community members by 2034.

Mission

To empower resilient people through compassionate business discipline, creating dignified digital work that transforms lives.

Values and Principles

Radical inclusion

Our co-workers, the communities and the customers we serve, our partners and investors are not just numbers or resources to achieve organizational goals; they are all unique individuals, and everything we do should contribute to or at least not stand in the way of them thriving and growing as a whole person and positively contributing to society.

We see ownership as the highest level of partnership, and we look for creative ways to involve more people in it, aiming to share in wealth creation with team members, key partners, those who generously help us, and the communities we serve.

Transparency

We take the risk of uncommon transparency and honesty with the team, investors, and other partners. We invite team participation and visibility into the ways we use our profits for long-term reinvestment in the business and generous mission-aligned corporate philanthropy. We operate with transparency in valuing and pricing our products and services, entrusting our customers with uncommon visibility into how we seek to make a fair profit.

Human-to-human sales

At Resilient People, we believe in Human-to-Human sales rooted in service, honesty, and dignity. We use AI only to expand access to knowledge for the communities we train, never to replace the human relationships at the heart of good sales.

Our work is grounded in helping people make informed decisions, communicating with clarity and respect, and refusing to promote anything harmful, unethical, or misaligned with our principles.

We invest deeply in real humans who build trust through every message and conversation, and we commit to telling the stories of our teams and communities truthfully, and always with care.

Leadership

Nova Arkney

Chief Growth Officer

10 years in sales, recently as a top global salesperson at a SaaS startup, where she drove 450% growth in the UK. Fascinated by sales process & psychology but seeking deeper fulfillment, she completed postgraduate studies in social entrepreneurship. Oversees all training and growth at Resilient People, anchored in human-to-human sales excellence.

Riccardo Adragna

Chief Executive Officer

20+ years in B2B tech sales, scaling successful startups and strategically managing and training hundreds of sales professionals. Always driven to leverage his experience for impact. Committed to building a great workplace that delivers value to both customers and the communities served.

Andreas Brolund

Lead GTM Engineer

10+ years building revenue engines for fast-growing SaaS companies, blending tech, sales, and marketing to scale impact. Drawn to work with deeper purpose, he now applies his GTM expertise to mission-driven ventures. Building scalable AI powered systems that enable growth without compromising empathy, equity, or human connection.